Making payments

How to pay

• How to make a payment

Payment references

• Your unique bank account and payment reference: why they matter

Payment matching

• What happens after your payment is received
• Unmatched payments: what they are and what to do

Deposit preferences

• Setting your deposit preference (how unmatched funds are held)

Correct a mistake

• Cancel a transaction that has not completed
• What to do after paying with the wrong bank reference
• Wrong taxpayer, amount, or date on a plan